Frequently Asked Questions

Ordering & Turnaround

Most in-stock items ship within 1–2 days. Custom and personalized items take 1–2 weeks, depending on the project. If you need something by a certain date, tell us when you order and we'll do our best to make it happen.

Absolutely! Spirit wear, business merch, personalized gifts and fair buyer gifts are all in our wheelhouse. Fill out the form on our Custom Orders page and we'll follow up with ideas, a quote and a timeline.

It depends on the project. Many items, like personalized gifts, ornaments and engraved pieces, can be ordered one at a time. Some items, like printed shirts, have a minimum because of how they're made. Tell us what you have in mind on our Custom Orders page and we'll let you know what's possible.

Many of our items can be personalized. Look for a personalization option on the product page, or just ask us.

Shipping & Pickup

Yes, on all orders over $50.

Yes! Choose local pickup at checkout and we'll email you when your order is ready. Pick up at the Freight Station in Prather, Monday–Friday, 9am–5pm.

Sizing

Check the size chart on any apparel item, or see our full Size Chart. It compares the brands we print on side by side. When in doubt, size up, especially for 100% cotton.

Returns

Yes, within 30 days of receiving it, as long as it's unused, with tags and in its original packaging. Email us at hello@pickledpigco.com first so we can send you a return label. See our full return policy.

Custom and personalized items, sale items, gift cards and digital embroidery files.

Email us right away at hello@pickledpigco.com with a photo and we'll make it right.

Other Questions

Yes! Gift cards come in $10, $25, $50 and $100 amounts.

They're digital downloads for your own embroidery machine. Each file comes in PES and DST formats, and you'll get a download link right after checkout. Because they're digital, embroidery files can't be returned.

Yes. We make branded gear for local businesses and set up private ordering pages for our wholesale partners. Reach out through our Custom Orders page to get started.

Email hello@pickledpigco.com and we'll get back to you as soon as we can.